If you or your employees have contact with customers, clients or colleagues who are deaf or have a hearing loss, deaf awareness training can help to break down barriers.

Communication Unlimited offers cost effective, bespoke Deaf Awareness training for companies across the county. Tailormade to suit individual needs, Communication Unlimited will develop a bespoke training package to meet the specific needs of your organisation.

Communication Unlimited training packages can be delivered around shift patterns and in the workplace.

Typical courses enable businesses to:

  • Learn more about the Deaf community

  • Identify situations in an organisation where people who are deaf or have hearing loss might face communication barriers

  • Understand a range of communication methods used by people who are deaf or have hearing loss

  • Demonstrate confidence in communicating with people who are deaf or have hearing loss

  • Understand how to improve services so the Deaf community can access them

  • Utilise commonly available communication aids and support – from qualified communication-support professionals, to technology such as real-time speech-to-text

Businesses will be better placed to improve the productivity of deaf staff if they are helped to be integrated and included fully within the workforce.

And with the correct training, your staff may be able to become more understanding and open, so you’ll provide a better service to customers who are deaf or have a hearing loss, increasing their satisfaction.

Understanding how to provide more ‘deaf friendly’ services allows companies to tap into a huge potential market – it is estimated that by 2031 there will be 14.5 million people with hearing loss in the UK alone.

Communication Unlimited currently does not offer British Sign Language training but can signpost to relevant and suitable courses.